Swiss Engineered
Effective: 16 September 2025
Driink.me LLC
Löwenstrasse 57, 9400 Rorschach, Switzerland
Commercial Register / UID: CHE-484.559.887
📧 hello@driink.me | 📞 +41 79 944 31 05
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use this site.
The website is provided for informational and commercial purposes relating to driink.me’s business. Unlawful, abusive, or disruptive use is prohibited.
All website content (text, images, graphics, logos, renderings, etc.) is the property of driink.me LLC or its partners. Use without prior written consent is not permitted.
We make reasonable efforts to keep website information up to date, but provide no warranty for accuracy, completeness, or reliability. Use is at your own risk.
Links to third-party websites are provided for convenience. We have no responsibility for their content, practices, or policies.
When submitting data via our site (e.g., contact forms), you consent to processing in line with our Privacy Policy. Marketing communications may be unsubscribed at any time.
The website is provided “as is.” driink.me LLC excludes liability for damages resulting from its use or unavailability, to the maximum extent permitted by law.
These Terms & Conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes arising out of or related to the use of this website will be subject to the exclusive jurisdiction of the courts of Switzerland.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be posted on this page, and continued use of the site after changes are posted constitutes acceptance of the updated terms.
These Terms apply to all offers, contracts, deliveries, and services by driink.me LLC worldwide. Deviating terms of the Customer are binding only if expressly accepted in writing.
A purchase contract is concluded upon order confirmation or dispatch of goods.
10.1 - Prices exclude installation and, unless otherwise agreed, local duties, taxes, and customs fees.
10.2 - Payment is processed via Stripe or other authorised providers. Their terms apply in addition.
10.3 - Retention of Title: Goods remain the property of driink.me LLC until full payment has been received.
11.1 - Where possible, deliveries are made DDP (Delivered Duty Paid). If not available, the Customer is responsible for customs clearance, duties, and compliance.
11.2 - Risk of loss or damage passes to the Customer upon handover to the Customer or carrier, whichever occurs first.
11.3 - Bali Pilot Program: Import, clearance, and delivery to the specified address are arranged by us.
12.1 - Installation is not included in the purchase price.
12.2 - Customers must arrange installation at their own expense by qualified personnel.
13.3 - Proper maintenance and filter replacement according to the manual are mandatory; warranty claims may be excluded otherwise.
The Customer agrees to:
• arrange proper installation at own expense,
• comply with installation, operating, and maintenance instructions,
• independently test water quality if used for drinking purposes,
• fulfil customs, import, and regulatory obligations in their country.
The Customer must inspect goods immediately upon delivery and notify visible defects within 7 days. Hidden defects must be reported upon discovery. Failure to notify constitutes acceptance, to the extent legally permissible.
15.1 - Statutory warranty under Swiss law applies (generally 2 years).
15.2 - Manufacturer’s guarantee: – 1 year on electronic parts – 3 years on mechanical parts
15.3 - Warranty exclusions include improper use, incorrect installation, lack of maintenance, unauthorised modifications, or unsuitable water conditions.
16.1 - Driink.me LLC shall only be liable for damages caused by intent or gross negligence. Liability for slight negligence is excluded, except in cases of breach of essential contractual obligations. In such cases, liability is limited to foreseeable, typical damages.
16.2 - Any liability for indirect damages, consequential damages, or loss of profits is excluded.
16.3 - Mandatory statutory claims, in particular under product liability laws as well as for personal injury or death, remain unaffected.
Driink.me LLC does not warrant or accept liability that filtered water is suitable for drinking purposes without prior independent laboratory testing. The Customer is obliged to obtain certification of drinking water suitability from an accredited testing institute before using the water for drinking purposes. Without such certification, the Customer bears the full risk of using the filtered water as drinking water.
18.1 - EU Consumers: 14-day statutory right of withdrawal under EU law. The Customer bears return shipping costs, unless the product is defective.
18.2 - Switzerland & Rest of World: No statutory withdrawal rights. Returns are accepted only by agreement or in case of defects.
18.3 - Business Customers: No withdrawal rights unless mandated by law.
The Customer bears the cost of returns, unless due to defects or incorrect delivery.
In case of safety risks, we may take corrective measures (e.g., recall or replacement) and inform authorities if required.
The Customer is solely responsible for complying with all applicable import, export, and regulatory requirements.
We are not liable for delays or non-performance caused by events outside our control (natural disasters, strikes, pandemics, government actions, logistical disruptions).
If any provision is invalid, the validity of the remaining provisions shall not be affected.
24.1 - These Terms are governed by Swiss law, excluding the UN Convention on the International Sale of Goods (CISG).
24.2 - Place of jurisdiction is Zurich, Switzerland, unless mandatory consumer protection laws in the Customer’s country provide otherwise.
EU consumers may use the European Commission’s online dispute resolution platform: https://ec.europa.eu/consumers/odr/.
We reserve the right to amend these Terms at any time. The version valid at the time of order shall apply.