Share your location, property type, and contact information.
2
We Prepare Your Quote
Our team verifies logistics, shipping, and local import fees.
3
Receive Your Quote
Get your complete quote, including pricing, lead time, and documentation.
Please note* All quotes are valid for 14 days. Final pricing may vary based on updated shipping rates, taxes, or regional import requirements.
Frequently Asked
A few things you might want to know
How long does shipping take?
Delivery time depends on your location and the chosen freight method. Your quote will include an estimated delivery window based on live logistics data.
Do you ship worldwide?
Yes. We ship globally using trusted logistics partners. All orders are handled with Delivered Duty Paid (DDP) terms — meaning we take care of shipping, customs clearance, and import duties. Your unit arrives at your door, fully cleared and ready to install.
Can I install the system myself?
Installation must be carried out by a qualified plumber or technician, though the system is designed for straightforward setup. We recommend having your local plumber conduct an on-site survey of the property/water system before delivery to ensure a smooth installation process when received.
How do I confirm my order once I receive the quote?
Simply reply to your quote email to confirm. We’ll send a secure Stripe payment link or invoice for bank transfer, depending on your preference.
Do you offer bulk or trade pricing?
Yes. For property developers, hospitality groups, or distributors, we can prepare multi-unit pricing and consolidated freight quotes on request.
Do you provide ongoing support or replacement filters?
Absolutely. We supply carbon filter replacements and service guidance directly through our support portal or authorised partners.
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