Let’s Prepare Your Quote

Delivery time depends on your location and the chosen freight method. Your quote will include an estimated delivery window based on live logistics data.

Yes. We ship globally using trusted logistics partners. All orders are handled with Delivered Duty Paid (DDP) terms — meaning we take care of shipping, customs clearance, and import duties. Your unit arrives at your door, fully cleared and ready to install.

Installation must be carried out by a qualified plumber or technician, though the system is designed for straightforward setup. We recommend having your local plumber conduct an on-site survey of the property/water system before delivery to ensure a smooth installation process when received.

Simply reply to your quote email to confirm. We’ll send a secure Stripe payment link or invoice for bank transfer, depending on your preference.

Yes. For property developers, hospitality groups, or distributors, we can prepare multi-unit pricing and consolidated freight quotes on request.

Absolutely. We supply carbon filter replacements and service guidance directly through our support portal or authorised partners.